This, the EC says, will help resolve the confusion over which queues voters should join in order to find their names to cast their votes.
The EC gave the directive following widespread agitations by voters at several polling stations who complain they have been made to join the wrong queues.
There have been reports that, voters join queues for several hours only to be told that they are in the wrong queues.
Addressing the concerns, Yussif Ayuba, Deputy Communications Director at the EC, speaking in an interview with JoyNews’ Israel Laryea, advised voters to speak to Presiding Officers first as soon as they get to the polling stations.
“You shouldn’t queue immediately when you get to the polling station. Find out, especially if the polling station has been split into A, B and C or A and B, from the Presiding Officer base on the first letter of your first name as it appears on your voter ID card and you will be directed to the right queue,” he explained.
Asked if the advice will not cause confusions at polling stations, Mr Ayuba said the Presiding Officer “has been given a free role at the polling station. They are supposed to be standing by to address all issues.”
He also urged voters who could not find their polling stations to text their voters’ ID number to 6363.
They will receive a response detailing their polling station where they should cast their ballot.